Air Mauritius cancellation policy

Get a complete understanding of the Air Mauritius Cancellation Policy

Before starting the Air Mauritius cancellation procedure, passengers must know about the cancellation & refund rules, its charges and the entire procedure for flight ticket cancellation. Here you will get comprehensive information about it. Just, read the below-given Air Mauritius Cancellation Policy.

• Air Mauritius takes the cancellation request up to 180 minutes before from the departure of the flight time.
• To get the cancellation fee, just cancel your booking within 24 hours before the departure of the flight time.
• Air Mauritius cancellation policy doesn’t cover the infant, group & minor cancellations, To get that cancellation, the passenger needs to contact the travel helpdesk of Air Mauritius.

Air Mauritius Cancellation Procedure

To get the best possible cancellation, passengers are permitted to cancel their reservation from the official website or app of Air Mauritius, directly from the customer service number or at the airport under the cancellation window. Let’s see each method with step-by-step guidance.

Method 1: Flight ticket cancellation By Online:

• Open the website or mobile app of Air Mauritius.
• Then, pick the Manage menu and enter the Booking Reference Number along with your surname.
• Tap on the Search button and access your flight ticket.
• You need to find the button of the cancel and confirm on the same.

Method 2: Flight ticket cancellation by Call:

• Dial the travel desk helpline number and speak with customer service.
• Share the relevant information and avail yourself of assistance for the flight ticket cancellation.

Method 3: flight ticket cancellation at the Airport:

• Reach out to the nearest airport and then, find the cancellation window of Air Mauritius.
• Cancel your booking with the help of the travel office and collect your refundable fare.

Air Mauritius Cancellation Fee

• For the last-minute cancellation, passengers can assume around 100 to 200 US dollars as a cancellation.
• If the cancellation is made within 24 hours from the booking then, the passenger will get a 100 percent refund.
• If the passenger cancels their booking by phone then, he/she needs to pay around 50 to 70 US dollars as cancellation charges.

Air Mauritius Refund Policy

• Refund policy wills be applicable to both refundable and non-refundable ticket holders but, non-refundable flight ticket cancellation; passenger will get their refund amount on the Air Mauritius travel voucher.
• The refundable fare will reach directly the passenger's bank account or source of the payment that was used for the same flight ticket booking.
• The refundable fare will be credited within seven to ten working days after the cancellation of the reservation.

How to get a refund?

• To get a quick refund, the passenger needs to raise the refund request directly from the Air Mauritius website.
• Just, press the manage option and write the correct Booking reference number along with surname.
• Finally, access your booking and check out the refund request option.
• Fill in the correct details and tap on the submit button.

Air Mauritius Flight Delay Compensation

This is an amazing facility where passengers can claim 750 US dollars on their delayed flight. Air Mauritius follows the EU regulation law where passengers can claim the delay compensation with some conditions such as:

• Flight must be departure from any European Airport not Arrival.
• The delayed compensation will be applicable as per the distance from the destination point.